Frequently Asked Questions

Your questions, answered.

Find clear answers to your questions about Oeskn and how we can help you achieve healthier skin.

General.

What is Oeskn?
Oeskn is a skincare tech company that provides expert skincare guidance to help women achieve their skin goals while helping them save time and money. Our primary goal is to serve our users without any conflicts of interest, ensuring that our guidance is unbiased and genuine. Oeskn simplifies the complex process of understanding your skin needs by providing personalized skincare guidance. It offers the convenience of having a skincare expert in your pocket at a fraction of the cost and time.
Can Oeskn address medical skin conditions?
Oeskn focuses on providing guidance for cosmetic skincare needs, helping you achieve your skin goals through personalized, non-medical advice. We do not replace the expertise of a dermatologist for conditions that require a physical examination or prescription medication. If your skin analysis suggests that your skin concerns might benefit from professional medical attention, we will always recommend consulting with a dermatologist to ensure you receive the appropriate care.
Does Oeskn share or sell my personal data?
At Oeskn, your privacy is of the utmost importance to us. We do not sell or share your personal data with third-party entities. Any data collected is used solely to enhance your experience with Oeskn and provide you with personalized skincare guidance. For more details, please refer to our Privacy Policy.
Is Oeskn suitable for all age groups?
Yes, Oeskn is designed to cater to women of all age groups. Our personalized approach ensures that skincare recommendations are tailored to the unique needs and challenges faced by individuals at different life stages.
What makes Oeskn different from traditional dermatologists?
Oeskn offers a tech-driven, personalized approach to skincare. Unlike traditional dermatologists, our AI-powered platform provides continuous guidance and adapts to your changing skin needs, all from the convenience of your mobile device.
What kind of expert guidance can I expect from Oeskn?
Oeskn offers expert guidance for your cosmetic needs through AI-driven insights, leveraging the collective learnings and progress of all its users. You receive personalized advice, regular skin analysis, and continuous monitoring to help you achieve healthier skin. We diligently flag skin conditions that may require in-person verification by a skin professional and notify you accordingly. While Oeskn does not focus on skin pathologies or diseases, we can help you identify when it may be beneficial to consult a dermatologist.
Is Oeskn suitable for all skin types and tones?
Yes, Oeskn is designed to be suitable for all skin types and tones. Our personalized approach ensures that everyone receives recommendations tailored to their unique skin needs.
What kind of results can I expect from using Oeskn?
You can expect healthier, clearer, and more radiant skin. Oeskn’s personalized recommendations and continuous monitoring help you achieve and maintain your skincare goals effectively. As with any skincare regimen, your results will depend on your commitment and consistency.
How do I get started with Oeskn?
To get started with Oeskn, download the app from the Apple App Store or Google Play Store. Then, complete the initial skin assessment by answering a few questions and uploading a photo.
What is Oeskn's mission?
Oeskn's mission is to empower women to become the best version of themselves and achieve healthier skin. We do so by providing personalized, unbiased skincare guidance. We aim to challenge unrealistic beauty standards and celebrate the unique qualities that make each person special.
How does Oeskn differ from other skincare apps?
Oeskn leverages advanced AI technology and dermatological expertise to provide personalized skincare guidance. Unlike other apps, Oeskn offers deep and personalized skin analysis, continuous monitoring, and adaptive routines tailored to your unique skin needs, ensuring a truly customized skincare experience.
How does Oeskn ensure its recommendations are effective and safe?
Oeskn's recommendations are based on advanced AI algorithms and verified by skincare experts when necessary. Our technology analyzes comprehensive data from your skin assessments and combines it with scientific research to deliver safe and effective skincare solutions. Additionally, we continuously update our recommendations based on your skin's progress and feedback.
How does Oeskn address the unique skincare needs of different demographics?
Oeskn is designed to cater to all skin types, tones, and concerns. Our AI-powered analysis takes into account various demographic factors such as age, ethnicity, and skin type to provide personalized recommendations that meet the unique needs of every individual.

Early Access Program.

What is the Glow Pioneers Circle?
The Glow Pioneers Circle is Oeskn's exclusive early access program, offering members a unique opportunity to shape the development of the Oeskn app, gain exclusive lifetime benefits, and receive expert skincare guidance.
How does the early access program work?
The program starts with an application process, where you'll answer questions and submit a photo for a detailed skin analysis. If selected, you'll gain exclusive access to Oeskn's mobile app and expert guidance. Your insights and active participation help us continually refine the Oeskn experience. It's a collaborative adventure where your skincare goals and our expertise come together to guide you toward radiant skin.
Who is a Glow Pioneer?
A Glow Pioneer is a select member of our early access program. As a Glow Pioneer, you'll have the opportunity to shape Oeskn's future. You're not just an early user; you're a vital part of our mission to empower women to become the best version of themselves and achieve their skin goals.
Who can apply to the early access program?
Anyone interested in achieving their skincare goals and willing to provide insights to help shape Oeskn can apply.
How are Glow Pioneers selected?
Glow Pioneers are chosen based on various profile characteristics, ensuring a diverse range of stories among our early access members.
What benefits do Glow Pioneers receive?
Glow Pioneers get exclusive early access to the Oeskn mobile app, dedicated guidance from skin experts, direct access to the Oeskn team, and lifetime early access to product innovations, promotions, and special benefits.
How long does the review process take?
While we cannot guarantee a specific timeframe for acceptance, our selection process isn't based on a first-come-first-served approach. Instead, it's determined by various profile characteristics. We aim to select a diverse group of individuals that will be progressively activated over time. Rest assured, we'll keep all applicants updated on our progress through email and in-app notifications.
Can I improve my chances of getting selected?
Absolutely! There are two ways to improve your chances of selection: First, ensure you complete all questions in the onboarding process thoroughly and to the best of your ability. Remember, there's no 'right combination of answers.' Being genuine, honest, and truly yourself is key. The more we understand your unique skincare journey, the better! Second, at the end of the onboarding flow, you'll have the opportunity to refer friends to Oeskn. Referrals will also increase your chances of being selected.
How does the Expert Verification process work?
Once a user's profile is selected to participate in our early access program, a dedicated dermatologist reviews their profile and skin analysis results to ensure our recommendations are accurate and tailored to their specific needs. This verification step serves a dual purpose: it helps train the Oeskn Skin Coach, our AI-powered technology, to continuously improve its ability to make better recommendations.
Will my feedback be kept confidential?
Yes, all feedback and personal information shared with Oeskn is treated with the utmost confidentiality and is used solely to enhance the app's user experience.
Can I lose my Glow Pioneer status?
Yes, it's possible to lose Glow Pioneer status. We value and rely on your active participation during the early access program, as your feedback is instrumental in gaining insights into your experience and enhancing the product. Once the program is over, you will always be a Glow Pioneer.
How can I provide feedback once I'm part of the Glow Pioneers Circle?
As a Glow Pioneer, you'll have direct access to our product team, and specific channels will be provided for you to share your insights and feedback.
What happens when the early access program is over?
After the early access phase, Glow Pioneers will continue to enjoy unique benefits and will be among the first to experience new features and innovations within the Oeskn app.
How often should I provide feedback?
We encourage you to provide input at any time and as often as you want. The more, the better. We may reach out to you proactively too. Engagement requests will be sporadic and we will always strive to respect and accommodate your busy schedule. We prioritize individuals who are deeply motivated and engaged. Ultimately, we hope you view us as dedicated allies in your journey to achieving your skin goals.
How will I be notified if I am selected for the early access program?
If you are selected for the early access program, you will be notified via email and through an in-app notification. We will provide you with all the necessary details and instructions on how to get started as a Glow Pioneer.
What happens if I am not selected for the early access program?
If you are not selected to participate in Oeskn's early access program, you will be notified as soon as the program ends. You will then be invited to create an account when our service becomes generally available, ensuring you can still benefit from Oeskn's personalized skincare guidance.
Can I refer friends to join the early access program?
Yes, you can refer friends to join the early access program. At the end of the onboarding process, you will have the opportunity to refer friends. Referrals increase your chances of being selected for the program.

Product.

What is the Oeskn Skin Coach?
The Oeskn Skin Coach is our AI assistant, designed to provide personalized skincare guidance. It's not just about understanding your skin; it's about evolving with it. It continuously learns from the feedback and insights shared by our users and expert dermatologists —improving its accuracy over time. Think of it as your personal skincare trainer: it starts with an initial skin assessment, crafts a tailored skincare plan, and guides you through each step of your journey. Unlike other platforms, the Skin Coach adapts to your evolving needs, ensuring a holistic and transformative skincare experience.
How does Oeskn's AI-powered skin analysis work?
Oeskn's AI-powered skin analysis uses advanced algorithms to evaluate your skin through a photo. It assesses various aspects such as acne, dark spots, and signs of aging to provide personalized insights and recommendations.
Can Oeskn provide personalized skincare recommendations?
Yes, Oeskn provides personalized skincare recommendations tailored to your unique skin type, concerns, goals, and environment. Our AI analyzes your skin and delivers customized product and routine suggestions.
How does Oeskn ensure the privacy and security of my data?
Oeskn prioritizes your privacy and data security. We use secure data encryption and strict access controls to protect your personal information, ensuring it remains confidential.
How does the Oeskn mobile app help me track my skin's progress?
The Oeskn mobile app helps you track your skin's progress over time with regular analysis and assessments. Based on these insights, the app automatically adjusts your skincare treatment plan, ensuring you see improvements and reach your skin goals effectively.
How does Oeskn adapt to my changing skin needs?
Oeskn offers recurring skin analysis and updates recommendations accordingly based on its results and the progress observed in each of the different skin concerns that we track. This ensures your skincare routine and the products you use evolve with your skin’s changing needs.
What is the science behind Oeskn's recommendations?
Oeskn's recommendations are based on advanced AI algorithms and dermatological expertise. Our technology analyzes data from your skin assessments and combines it with scientific research to deliver effective and personalized skincare solutions.
Can Oeskn help with specific skin concerns, such as acne or wrinkles?
Yes, Oeskn can help with specific skin concerns such as acne, wrinkles, and more. Our AI analyzes your skin condition and provides targeted recommendations to address your unique issues. These are the skin concerns that we track: Acne & Blemishes, Visible Pores, Dark Spots, Signs of Aging, Dryness, Redness, Dullness, Texture, Dark Circles, Eye Bags, and Fine Lines & Wrinkles.
What is the role of environmental monitoring in Oeskn's recommendations?
Environmental monitoring in Oeskn tracks factors like humidity, UV exposure, and pollution that can affect your skin. This data helps us provide more accurate and relevant skincare recommendations tailored to your environment.
How frequently are Oeskn's recommendations updated?
Oeskn’s skincare treatment plan is updated only when needed based on your skin’s progress and any significant changes in environmental factors. This ensures you always receive the most relevant and effective guidance for your skincare journey.

Pricing and billing.

How much does Oeskn cost?
Our mission is to make expert skincare guidance both simple and accessible to all women. We currently offer two early access plans to selected early access applicants: Free and Premium (USD $20 per month with a discounted annual billing option). Please refer to the pricing page for more information.
Which pricing plan is right for me?
A Free version of Oeskn is available for those embarking on their skincare journey and discovering their skin's unique story. For those deeply committed to a long-term skincare investment, our Premium plan offers an evolving and dynamic journey that adapts to individual needs. As we continue to refine Oeskn, be mindful that our plans and their features may evolve, too. Always refer to our pricing page for the most up to date information.
Is there a free trial available for Oeskn?
Yes, Oeskn offers a free plan for new users to explore our mobile app and experience personalized skincare guidance. You can sign up for the free plan through the app, which provides limited access to certain features.

Still have questions?

Can’t find the answer you’re looking for? Please reach out to our team.